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Call center jobs for freshers - Chennai
Wednesday, 23 November, 2011Item details
City:
Chennai, Tamil Nadu
Item description
• Answer inbound calls as well as assist customers who have specific inquiries
• Build customer's interest in the services and products offered by the company
• Provide personalized customer service of the highest level
• Update the existing databases with changes and the status of each
customer/ prospective customer
• Liaising with other departments for resolving customer queries/ complaints
• Outbound calling for various Non sales processes
• Build customer's interest in the services and products offered by the company
• Provide personalized customer service of the highest level
• Update the existing databases with changes and the status of each
customer/ prospective customer
• Liaising with other departments for resolving customer queries/ complaints
• Outbound calling for various Non sales processes