Launch Your Career in Semi Voice Process We Welcome Freshers - Chennai

Launch Your Career in Semi Voice Process We Welcome Freshers
Job Description
A Semi Voice Process involves a blend of customer interactions through both voice and non-voice channels. This role requires strong communication and interpersonal skills, along with the ability to effectively manage tasks and prioritize your workload.

Requirements:
Handle inbound and outbound customer calls.
Respond to customer inquiries via email and chat.
Provide information and assistance to customers regarding products or services.
Resolve customer issues and complaints effectively.
Accurately enter and update customer information in the CRM system.
Maintain detailed records of customer interactions.

Skills:
Communication Skills: Excellent written and verbal communication skills.
Interpersonal Skills: Strong interpersonal and communication skills with a focus on customer service.
Problem-Solving: Ability to identify and resolve customer issues effectively.
Multitasking: Ability to handle multiple tasks simultaneously (phone calls, emails, chat).
Customer Service Orientation: Strong customer service focus with a commitment to customer satisfaction.
Computer Skills: Proficiency in using computers, CRM software, and other relevant tools.

Role: Semi Voice Process
Experience: Freshers
Qualification: Any Basic Degree or MBA
Location: In and Around Chennai
No of Vacancies: 6
Salary: from 15K per month

Interested Candidates can contact the HR for Interview Appointment

Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com