One day workshop on operations management - Chennai

ONE DAY WORKSHOP ON OPERATIONS MANAGEMENT FOR MIDDLE LEVEL AND SENIOR MANAGERS INVOLVED IN MANAGING PEOPLE, PROCESS AND PROJECTS
ON NOVEMBER 20TH, 2009 AT GRT GRAND HOTEL,
120, SIR THYAGARAYA ROAD (PONDY BAZAAR), T NAGAR, CHENNAI

For details and registration, Please call VIDHYA at 92822 39388 / 044-42128965 or mail to training@actiondna.com (www.actiondna.com)
TOPICS TO BE COVERED IN THE WORKSHOP
PEOPLE MANAGEMENTPROCESS MANAGEMENTPROJECT MANAGEMENT
•Right fit / Right Sizing
•Team Building
•Coaching
•Mentoring
•Motivating
•Benchmarking
•Appraisals / Reviews


•SIPOC
•Process Maps & Flow Diagrams
•Identifying and Managing Bottlenecks
•KPIs
•Metrics and Governance
•Flexibility
•Optimization
•Risk Management – Mitigation & Control
•Fail Proofing
•Audits – Internal & External
•Accuracy Calibrations
•Process Improvements
•Usage of Basic Six Sigma & Lean Tools•Planning a Project – Provide a structure, establish controls, plan for future
•Using Project Management Templates
•Using Gnatt Charts and Critical Path Analysis
CHARGE PER HEAD: Rs 7500/- (Inclusive of Lunch and Tea/Coffee)
Corporate Discounts applicable for bookings of > 2)

TRAINER: Radha Raghupathy, Country Manager, HD Supply, Orlando, Florida, U.S.A (Certified Six Sigma Black Belt and Lean Management Professional with over 17 years of work and business experience)
Registration closes by 10th November 2009
Limited seats, Book in advance
Payment to be made in full for registration (Cash or Cheque / DD in the name of ACTION DnA, payable at Chennai)

About the Organizers:
Action DnA, is a Soft Skills training institution providing Personality Development, Communication and Interpersonal Skills, Leadership Skills, etc for working professionals. We also offer customized training programs to software, BPO, factories and other MNCs to help their employees reach peak potential. For details, log on to www.actiondna.com