ITIL Foundation Training and Examination - Chennai
Monday, 24 August 2015Item details
City:
Chennai, Tamil Nadu
Offer type:
Offer
Item description
ITIL Foundation Training and Examination
ABOUT THE COURSE
The course of ITIL® FOUNDATION presents the topics, basic concepts, processes, functions, activities, challenges, benefits and key indicators of performance presented through the service lifecycle based on best practices presented on ITIL framework.
This course is structured to 3 (three) days of duration, total of 21 (twenty one) hours, with the trainees and the trainer on a classroom, including exercises and quizzes along the course, and a mock exam on the last day.
The course is prepared to fulfill the needs of professionals which want to know the fundamentals of ITIL framework, and certify themselves on ITIL FOUNDATION level.
Upon successful completion of the examination the candidate will be rewarded with the ITIL Foundation certification and the attributed 2 credits that can be used to achieve the ITIL Expert Level. Successful completion of the Foundation qualification fulfils the prerequisite entry criteria for the ITIL Intermediate Level.
PROGRAM
1. Introduction, Competence and training
2. Service Management as a Practice
3. ITIL Service Lifecycle
4. Generic Concepts and Definitions
5. Key Principles and Models
6. Service Strategy
7. Service Design
8. Service Transition
9. Service Operation
10. Continual Service Improvement
11. Mock Exam Simulation
ABOUT THE COURSE
The course of ITIL® FOUNDATION presents the topics, basic concepts, processes, functions, activities, challenges, benefits and key indicators of performance presented through the service lifecycle based on best practices presented on ITIL framework.
This course is structured to 3 (three) days of duration, total of 21 (twenty one) hours, with the trainees and the trainer on a classroom, including exercises and quizzes along the course, and a mock exam on the last day.
The course is prepared to fulfill the needs of professionals which want to know the fundamentals of ITIL framework, and certify themselves on ITIL FOUNDATION level.
Upon successful completion of the examination the candidate will be rewarded with the ITIL Foundation certification and the attributed 2 credits that can be used to achieve the ITIL Expert Level. Successful completion of the Foundation qualification fulfils the prerequisite entry criteria for the ITIL Intermediate Level.
PROGRAM
1. Introduction, Competence and training
2. Service Management as a Practice
3. ITIL Service Lifecycle
4. Generic Concepts and Definitions
5. Key Principles and Models
6. Service Strategy
7. Service Design
8. Service Transition
9. Service Operation
10. Continual Service Improvement
11. Mock Exam Simulation
Related ads
Learning about ITIL: IT Infrastructure library (ITIL) is an extensive framework on which most of…
ABOUT THE COURSE The course of ITIL® FOUNDATION presents the topics, basic concepts, processes…
Gain ITIL V3 Foundation Certification in just 2 days @AADS Education! Date of the event: 11 and 12…
Simplilearn conducts 2 days ITIL® 2011 Foundation classroom training on : Date: 26th and 27th of…
Latest Update: A new company called Axelos is formed by OGC and Capita Plc, which has bought out…
Here is YOUR chance to Pass the ITIL® Foundation Level Examination, using our easy step-by-step…
The purpose of the ITIL® 2011 Foundation certificate in IT Service Management is to certify that…
ITIL 2011®Foundation Training for the month of January, 2013 (Bangalore, Karnataka)
Dear IT Professional, Good Afternoon and Greetings from GLOPORE IMS. GLOPORE IMS works…
ITIL F, ITIL IN, CSM, Six Sigma, PMP & Prince2 Certification from GVS Technosoft (Hyderabad, Andhra Pradesh)
Dear Professional, Greetings from GVS Techno Soft !! Here below are the upcoming training Schedule…
ITIL F, ITIL IN, CSM, Six Sigma, PMP & Prince2 Certification Training from GVS (Hyderabad, Andhra Pradesh)
Dear Professional, Greetings from GVS Techno Soft !! Here below are the upcoming training Schedule…
