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ITIL Foundation Training in Chennai - Chennai
Friday, 20 January, 2017
Item details
City:
Chennai, Tamil Nadu
Offer type:
Offer
Item description
The purpose of the ITIL® 2011 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management.
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification:
Service Management as a practice (Comprehension)
Service Lifecycle (Comprehension)
Key Principles and Models (Comprehension)
Generic Concepts (Awareness)
Selected Processes (Awareness)
Selected Roles (Awareness)
Selected Functions (Awareness)
Technology and Architecture (Awareness)
ITIL Qualification scheme (Awareness)
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification:
Service Management as a practice (Comprehension)
Service Lifecycle (Comprehension)
Key Principles and Models (Comprehension)
Generic Concepts (Awareness)
Selected Processes (Awareness)
Selected Roles (Awareness)
Selected Functions (Awareness)
Technology and Architecture (Awareness)
ITIL Qualification scheme (Awareness)
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